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Shipping and Returns

Shipping Exchange Policy

 

All Sales Final

All items ordered can be expected within 10 days if the item is in stock.

If an item is not in stock customer will be contacted with information about the timeline. 

If an item is received broken, damaged or the incorrect size it will replaced.

We will exchange merchandise when returned in its original condition with original payment receipt within 10 business days of receiving.

 We warrant the original consumer 30 days from the date of purchase that the purchased article is free of defect in materials and workmanship under normal wear.

This product guarantee is void, if the article has been damaged by accident, negligence, unauthorized service or other factors not due to defects in materials or workmanship.

We make every effort to ensure accuracy of information but we reserve the right to make corrections if an error occurs.  PLEASE NOTE:

Product information and pictures were correct at the time this was developed.  Due to minor marketing changes in design, or otherwise, the product you buy may differ slightly from the one shown here. 

 

We require the customer pay shipping costs, for any order or exchange.

We are not responsible for lost or stolen items.

Include phone number, address and original or copy of receipt in return package.

 Shipping costs are non-refundable.

To return your product,contact 

561-837-3648

joy@joywestcollection.com to get shipping information.

Happy shopping!

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